EXCHANGE & RETURNS

We understand that sometimes you may need to return an item to us so we have tried as much as possible to simplify the process for you.

Types of Returns and Options available to you.
Reason for returning Return Period Postage paid by Options
Wrong size 15 days from the date that the order was received Customer Exchange or Store Credits
Change of mind 15 days from the date that the order was received Customer Exchange or Store Credits
Received the wrong item 15 days from the date that the order was received Le Petit Society Exchange or Store Credits or Refund
Something wrong with the garment If in the rare occurrence that you receive a faulty or damaged item, please drop us an email at hello@lepetitsociety.com Le Petit Society Exchange or Store Credits or Refund
Other reasons For other reasons, drop us an email at hello@lepetitsociety.com Case by case basis Case by case basis
**Note:

All returned items must be in original condition, unused, unwashed and unworn with labels intact and in its original packaging. We are unable to accept items that are not in the original sale condition and we reserve the right to refuse an exchange should a returned item not meet these requirements or if the product has been damaged by the recipient due to lack of care.

Non-eligible products for returns and exchanges

Shoes, bags, accessories, underwear, sale items, special product mark downs and sample clothing are not eligible for returns or exchanges.

Faulty or damaged products

Le Petit Society strives to ensure that all items sold on our website are all of the highest quality. We thoroughly check and carefully package your order before sending it. If however, you receive a faulty or damaged item, please contact us immediately at hello@lepetitsociety.com to discuss the appropriate action. All issues are dealt with on a case by case basis.

Product colour discrepancies and portrayal

Every effort is made to portray items accurately. Please be advised that all computer screen colour settings vary and can affect the way products appear when viewing on the monitor. Le Petit Society will make every effort possible to display our products as clearly and accurately as possible however we will not be held responsible for any colour discrepancies that may occur.

How to make a return or exchange

Contact us with your request at hello@lepetitsociety.com within 15 days of receiving your purchase so we can look out for your returns. You would also need to attach a copy of your order invoice together with your return package. Your replacement item/store credit will be sent to you within 2-4 business days upon receiving the returned item. Refunds should be processed within 2 weeks.

Return to:
Hong Kong Customers

LPS (HK) Limited

Unit 3, 20/F Man Shing Ind. Bldg

307-311 Castle Peak Road, Kwai Chung,

New Territories, Hong Kong

Singapore & All International Customers

Le Petit Society Returns / Exchanges

114 Lavender St, #02-54

Singapore 338729