EXCHANGE & RETURNS
We understand that sometimes you may need to return an item to us so we have tried as much as possible to simplify the process for you.
|Reason for returning||Return Period||Postage paid by||Options|
|Wrong size||15 days from the date that the order was received||Customer||Exchange or Store Credits|
|Change of mind||15 days from the date that the order was received||Customer||Exchange or Store Credits|
|Received the wrong item||15 days from the date that the order was received||Le Petit Society||Exchange or Store Credits or Refund|
|Something wrong with the garment||If in the rare occurrence that you receive a faulty or damaged item, please drop us an email at firstname.lastname@example.org||Le Petit Society||Exchange or Store Credits or Refund|
|Other reasons||For other reasons, drop us an email at email@example.com||Case by case basis||Case by case basis|
All returned items must be in original condition, unused, unwashed and unworn with labels intact and in its original packaging. We are unable to accept items that are not in the original sale condition and we reserve the right to refuse an exchange should a returned item not meet these requirements or if the product has been damaged by the recipient due to lack of care.
Personalised items, shoes, bags, accessories, underwear, sale items, special product mark downs and sample clothing are not eligible for returns or exchanges.
Le Petit Society strives to ensure that all items sold on our website are all of the highest quality. We thoroughly check and carefully package your order before sending it. If however, you receive a faulty or damaged item, please contact us immediately at firstname.lastname@example.org to discuss the appropriate action. All issues are dealt with on a case by case basis.
Every effort is made to portray items accurately. Please be advised that all computer screen colour settings vary and can affect the way products appear when viewing on the monitor. Le Petit Society will make every effort possible to display our products as clearly and accurately as possible however we will not be held responsible for any colour discrepancies that may occur.
Contact us with your request at email@example.com within 15 days of receiving your purchase so we can look out for your returns. You would also need to attach a copy of your order invoice together with your return package. Your replacement item/store credit will be sent to you within 2-4 business days upon receiving the returned item. Store credits are provided as coupon codes and they are valid for a one-time use within 6 months from the date of issue. Refunds should be processed within 2 weeks.
Le Petit Society Returns / Exchanges
114 Lavender St, #02-54